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Terms of use of cookies in Citrus Solutions Internet sites

The Terms of use of cookies in Citrus Solutions Internet sites (hereinafter – the document) describes the use of cookies in the internet sites and websites  of Citrus Solutions (SIA Citrus Solutions, unified registration number: 50003752271, VAT tax payer’s registration number LV50003752271, registered address: Dzirnavu street 105, Riga, LV-1011, Customer service phone 6705 6011; e-mail address:, including:, and other Internet sites of Tet (hereinafter – Internet sites and websites of Citrus Solutions), specify the purposes of using cookies, as well as the rights of the users to change and select use of cookies in accordance with your needs. 
What are cookies?
Cookies are small text  files, which the web browser (for example, Internet Explorer, Mozilla Firefox, Safari etc.) stores in the end device of the user (computer, mobile phone, tablet) at the moment when the user visits the website to identify the browser software or the information or settings stored in the browser.  Therefore, by using cookies the Internet site acquires the ability to store custom settings of the user, to identify him and react accordingly with the purpose of improving the site use experience. The user may disable or limit the use of cookies but without cookies it will not be possible to fully use all functions of the sites. Depending on the functions to be performed and the purpose of, Citrus Solutions uses mandatory, functional, analytic and targeting (advertising) cookies.
Mandatory cookies
These cookies are necessary to allow the user to freely visit and view the Internet site and use its options, including obtaining information on the services and purchasing thereof.  These cookies identify the user device but do not disclose the identity of the user or collect information. Without these cookies the Internet site will not be able to function adequately, for example, to provide the necessary information to the user, to ensure the requested services in the e-shop, logging into the profile or applying for the service. These cookies are stored in the user device until the web browser is closed.
Functional cookies
With the help of functional cookies the site remembers the settings and the choices selected by the user to ensure better use of the site for the user. These cookies are permanently stored in the user device.

Analytical cookies
Analytical cookies collect information on how the user uses the site, identify the frequently visited chapters, including the content, which the user chooses upon browsing the site. the information is used for analysis purposes to find out what the site users are interested in and to improve the functionality of the site, making it more convenient to use. Analytical cookies only identify the user device, but do not disclose the user identity. In some cases, a few of the analytical cookies are managed by third persons – data processers (operators), for example, Google Adwords, instead of the site owner, in accordance with its instructions and onle for the specified purposes.
Target (advertising) cookies
Target (advertising) cookies are used to collect information on the websites visited by the user and to propose services, offered by Citrus Solutions or cooperation partners that would be interesting for the specific user or to address the offers meeting the demonstrated interest of the specific user. Usually these cookies are placed by third persons, for example, Google Adwords, with the permission of the site owner in accordance with the specified purposes. 
For what purposes does Citrus Solutions use cookies
Citrus Solutions uses cookies to improve user experience of Internet sites and websites:

·        to ensure functionality of the websites;

·        to adjust the functionality of the website to the using habits of the user – including the language, search queries, previously viewed content;

·        to obtain statistical data on the site visitor flow – number of visitors, time spent at the site, etc.; 

·        for user authentication; 

·        if the user is a client of Tet services, to demonstrate services, adjusted to the needs of the user, and to offer other content and offers created or distributed by Tet, upon visiting Citrus Solutions websites.

How long are the cookies stored
Unless otherwise specified, cookies are stored for the duration of the action for which they were collected and then deleted. Cookie information is not transferred outside the European Union and the EEA for processing. 

Confirming and disabling cookies 
When you visit Tet websites and websites, you will be presented with a window stating that the website is using cookies. By closing this notice window, the user confirms that he has familiarized with the information on cookies, their purpose of use, cases when the information is transferred to a third party, and agree with them. Accordingly, the legal basis for the use of cookies is the user’s consent. If the user enters into a contract through the site or website – the processing of cookies is required for the purpose of executing the contract with the user or for Tet to comply with its legal obligation or to pursue a legitimate interest. The security settings of any web browser allow you to restrict and delete cookies. However, it must be kept in mind that the use of mandatory and functional cookies cannot be dispensed with, as without them, the full use of the site and website is impossible.
If the user has any questions regarding the use of cookies, he/she may contact SIA Citrus Solutions, using the following contact information:

·        Customer helpline 6705 6011